These are the conditions of booking of ICHNOS – Tours & Excursions. The contract between the parties is made on the terms outlined herein. Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which bookings are accepted by ICHNOS using ichnoscorfu.gr or any affiliated website, you agree to be legally bound by these terms, which shall take effect immediately. ICHNOS may change online these Terms & Conditions at any time.
Prices: Prices are based on known costs at January 2013 and are subject to change without notice. Prices listed on ICHNOS site are per person unless otherwise specified. Prices are subject to change without notice.
Prices do not include: (Unless stated) Gratuities to guide, driver, personal items, lunches and drinks. Gratuities are at your discretion and are really appreciated if given.
Payment: ICHNOS accept VISA and MASTERCARD and there is no extra fee for processing credit card payments. Full payment by credit card is required to make a reservation. Payment will be listed as ICHNOS on the credit card statement. No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized
Printer: Please ensure you have a working printer before proceeding, as you will need to print your ticket/voucher . Please print and sign your online ticket – Bring with you on day of travel.
Drivers: Drivers have to work under strict legal and time restrictions and therefore you will be dropped back at convenient stops, depending on the traffic conditions. Our drivers will do their best to drop-offs at your hotel or as near as possible unless stated otherwise. Your guide will be happy to assist and advise you.
Guides: On the various tours lecture in English, unless there is a previous arrangement to lecture and to another language. Guided Tour may be operated in two languages
Smoking: Smoking is not permitted but all tours make frequent stops.
Food and Drink: In the interest of the safety and comfort of all passengers, we ask you not to bring hot food or drinks onto the coach.
Clothing: Entrance to churches and monasteries visited in our tours is not allowed to gentlemen and ladies with no proper outfit.
Children age 4-12 years: Children under seventeen must be accompanied by an adult. Infant 1-3 years free.
Seniors: Age 65 years and over. Passport should be shown on the day of travel.
Discounts: Children up to the age of 2 years old, participate free provided they do not occupy a place in the coach. Children from 2 up to 11,99 years old are entitled to 30% discount. From 12 year upwards the full rates apply.
Modifications / Cancellations: Non Show is charged 100%
Modifications: Date change of attending the excursion is possible without any charges. Change a booked excursion for a different one is possible. The customer will be refunded or will have to pay the difference in price (does not apply for NON SHOW). For cancelations from 3 days up to 24 hours before the excursion there is a charge of 25%. For cancelations from 24 hours up to time of the excursion there is a charge of 75%
Special Terms: The program and the itinerary of the tours might change without prior notice. There is a minimum number of participants required for a tour to be performed. In case of tours cancelations, the responsibility of our office / agency is limited to the full refund of the price paid by the customer for the excursion.. Refunds to the customers, if allowed according to the refund terms and conditions are only performed by the agency / office that issued the ticket
Lost property: Whilst every effort is made to return lost property, ICHNOS cannot be held responsible for property left on the coach. Property found must be collected from our office at Patras Travel Corfu – Ethikis Antistaseos Str. 4, Corfu, Greece 49100.
Personal insurance: Is not included. Please discuss this with your Travel Agent or your Insurance broker.
Luggage: Overnight Tours the allowance is one suitcase not exceeding 20kg (44lb) in weight. A small amount of hand luggage is permissible. Luggage is carried at the passengers own risk and must be collected by the client.
Tour information: While touring, please note that seats are on a first come first serve basis. We may, at our discretion, require any person to withdraw from any tour if we deem their acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. We also reserve the right to alter at any time any price, place visited, itinerary or hotel owing to unforeseen circumstances.
Every endeavour will be made to advise passengers in advance of any alterations which are deemed necessary.
In the event of any passenger not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares. Should the passenger fail to arrive or arrive late at the starting point or during the tour, then no liability whatsoever can be entertained.
Voucher / ticket: You will receive a personalized ICHNOS Voucher for each tour, transfer, event or service booked. You must provide signed the original, authentic ICHNOS Voucher to the appropriate service provider in order to redeem your tour, ticket, or package.
Special Offers: All offers displayed on the website can only be booked online.
Passports & visas: A Passport valid for all countries to be visited must be carried and it is your responsibility to ascertain from your Travel Agent what visas are required.
Accident or Loss: We have no liability for loss, damage , delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees’ negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the, ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof. Baggage is at owner’s risk throughout the tours.
What the prices include: This is specifically stated on each tour web page.
Third Party Products: Tickets bought through third party suppliers may carry a different set of terms of conditions for which we are not responsible. Please note that on you voucher/tickets cancellations details will be written.
General conditions: Each tour operates to sufficient demand. In the event of “Places of Interest” being closed, or road conditions en – route prevent the tour as advertised being operated, every endeavor will be made to substitute an alternative, but the company reserves the right to cancel or alter arrangements.
No servant or agent of ours can vary our conditions and any such purposed variation shall be of no effect unless it has been signed by one of our directors. All matters concerning this booking shall be subject to Greek Law.